I tried HelloFresh because someone I knew bought it and HelloFresh gave them the option to “gift” a week of free meals to someone to try. I ended up getting five meals (two serves each meal) at about $110 for free which I loved but would never ever pay. In comparison I pay $80/week on my grocery shop to feed two people all their meals for a week. So, value for money was very poor. Packing was very impressive, reusable, recyclable, not overpackaged but an option to return the freezer packs would be good. Someone else I know gets HelloFresh every single week and their freezer is just exploding with freezer packs. As for the food, through the magic of there being two people in my household, we did the free trial twice. Once vegetarian as we like to eat vegetarian three times a week and once non-vegetarian. I was honestly really impressed with the food both times. Was every single meal a winner? No, but they were diverse and enjoyable and most of the time quite good. As for customer service we had one instance where the delivery people were a bit rough with the package and some things were broken. We contacted customer service in hope of replacements - they could not do that but ended up issuing us with $11 credit to our account which I thought was more than fair for the two small items that were broken. As for delivery, we opted for Wednesday morning delivery but noticed that both times our package arrived just after midnight, so I guess technically Wednesday morning but I don’t love the food just sitting in my driveway until morning. Recipes? Easy to follow, sometimes a little off (stir fry this broccoli for two minutes - broccoli is still rock hard) but I loved that they came with nutritional information. Ingredients: a lot of mistakes, one recipe called for a red onion and I was supplies a brown. One called for two medium sweet potatoes, I was supplied with two very small ones. Portion sizes: surprisingly huge despite that.