One of my meals was mouldy and a few meals had raw beef! The meals were delivered at 1 am in extreme heat and when found on the doorstep at 7am it was no longer cold if it was in the first place.
The management did not believe me, despite me providing them with photographic evidence and offering for them to come and collect the contaminated food to have it tested.
The management would not refund me. They are extremely arrogant and rude. Very sad experience and terrible customer service, an absolute waste of money. I paid for contaminated food and was not believed or compensated. I really wanted to support this company and loved the way they came across on the website, they seemed to know what they are doing but please don't risk it. Currently being investigated by food health authorities.